Some friendly advice...

» What is ResNet?

The ResNet program is a joint effort between the Colleges and University Housing Services (CUHS) and Information Technology Services (ITS) to provide a modern, flexible communications infrastructure throughout the student residence areas. ResNet provides a Help Desk to assist students in getting their hardware and software working properly to connect to the network. You can contact the Help Desk at (831) 459-4357, or via email.

» What should I know before I arrive?

To connect to ResNet, you need the following four things:

1. A computer capable of network connection. See our recommendations.
2. A standard Ethernet (CAT-5 or CAT-5e) cable.
3. Your University network password. This is the same as the one used for CruzMail.
4. Bring all of the CDs that originally came with your machine, the network card, and any other devices that you may have. We don't always have the right software or devices to support everyone's machine. Having the above handy may solve many system troubles to begin with. Sometimes a reinstall of the software that came with your machine is all that is necessary.

» What settings do I need to know?

The ResNet network requires machines to obtain their network addresses from the campus DHCP server. Instructions for how to do this for the operating systems we support are included below:

» What about Linux?

As long as you set your machine to obtain an address via DHCP it should work on our network. Unfortunately, ResNet does not offically support the Linux operating system, but help is available from the campus Linux Users Group: http://sluglug.ucsc.edu/.