Contact the Campus Ombuds
Call (831) 459-2073 to set up an appointment. Please suggest some days and times that would work for you for a return call or a meeting. You may also stop by the office although it is better to schedule an appointment if possible. Office hours are 9:00–12:00 and 1:00–4:00 Monday–Friday. Appointments for lunch time or outside of office hours are available by request. Phone consultations are available for simple questions but do not work well for most issues.
Where is the Office?
The Ombuds Office has moved! The Ombuds office's new location is in room 419 of the Physical Sciences Building. The former location was on the fourth floor of McHenry Library, room 489.
Directions to the Ombuds Office:
The Physical Sciences Building is located in the northwest corner of UCSC, on “Science Hill.”
- Map of Physical Sciences Building on "Science Hill"
- Floor plan of fourth floor – Physical Sciences Building
Proceed up Coolidge Drive following the main road onto McLaughlin Drive. As McLaughlin Drive ends, turn left onto Heller Drive, then left again into the multi-level parking garage called West Core Parking Structure (the closest parking to the Physical Sciences Building).
Within the parking structure, a permit is required to park in the reserved spaces. Visitors can get an A-level parking permit from kiosk at UCSC's main entrance. Limited metered spaces on the 2nd floor are provided for cars that do not have a parking permit.
Can I work with the Campus Ombuds via email?
You are welcome to email for an appointment (lmccann@ucsc.edu) However, confidentiality is protected by avoiding the use of email as current technology does not guarantee the complete privacy of email.
When is it appropriate to contact the Ombuds?
- When you feel you have been treated unfairly or disrespectfully.
- When you are in a situation that could benefit from facilitated communication or negotiation.
- When you don't understand a policy or procedure, are unsure which policies or procedures might apply in your situation, or feel a policy or procedure has been unfairly or erroneously applied to you.
- When you want to discuss a sensitive issue.
- When you want some reflective listening to help you sort out your concerns.
- When you are unsure of where to go or what options may be available to resolve a problem.