Whether you are struggling in a course or you are doing well,
there is never a case when you cannot benefit from a tutor!
7 Digit Student ID Required
OTSS is closed for the remainder of Fall 2013.
Tutoring signups for winter will be available beginning at 10:00am on Tuesday, January14th.
The tutoring sign-up system will close at 5:00pm on Friday, February 28th.
To sign-up, click the yellow button above.
Drop-in Writing Tutoring
is available for all students for Fall 2013
Drop-in or call to schedule an appointment 831-459-4333. Appointments can be scheduled until 2 PM the day of the session.
Drop-in Writing Tutoring at the ARC begins: Monday, October 7th and continues through the last week of instruction.
Monday through Thursday
All sessions are at the ARCenter (2nd floor).
Drop-in Math Tutoring
is available for all students for Fall 2013
For Math 2, 3, 11A, 11B, 19A, 19B, 22, 23A, 23B
Drop-in Math Tutoring for Fall Begins:
Tuesday, October 8th and continues through the last week of instruction.
Tuesday through Thursday
McHenry Library, room 1279
How to Get a Tutor
To get a tutor, you must enter the Online Tutor Sign-up System(OTSS)
, a portal for students to create and manage their tutoring accounts.
If you are new to this system, you will have to register. Once registered, OTSS will enable you to log-on, search
and view your tutoring services! If you need help signing up for a tutor please follow the instructions here
We anticipate that we will be supporting the following classes in Winter 2014:
- AMS 020/20A
- ANTH 1, 105
- ASTR 3, 5, 12
- BIOC 100B
- BIOE 20C, 122, 163
- BIOL 80J, 130
- BME 5, 80H
- CHEM 1M, 1N, 163B
- CHIN 5
- CLEI 81B
- CMPE 110
- CMPS 5J, 10, 26, 109
- EART 119
- ECON 10A, 10B, 111B, 133
- EE 80T, 101, 135, 151
- ENVS 120
- FILM 20C
- FREN 1, 2, 3, 4, 5, 6
- GERM 1A, 2, 5
- GREE 2
- HAVC 80
- HIS 70B
- ITAL 1A, 2, 5
- JAPN 2, 5
- LALS 80J
- LATN 2
- LING 101, 112, 116
- LTGR 103
- LTIN 102
- MATH 20B, 21, 23B, 100, 103A, 105A, 111A
- METX 119
- OCEA 1, 80B
- PHIL 11
- PHYS 1, 101B, 110A, 116A
- POLI 20, 60, 105C, 111A
- PORT 1B, 60B
- PSYC 60, 100
- RUSS 2
- SPAN 1, 2, 3, 4, 5, 5M, 6
- TIM 50
A list of courses that LSS anticipates supporting with tutoring in Spring 2014
A list of courses that LSS anticipates supporting with tutoring in Fall 2014
Wait List Email for students to send Tutors
Writing tutoring is also available from Learning Support Services through OTSS. However,
assistance for Writing 20, 21, 23 and Core are set-up by your instructor, not through OTSS.
Please see your instructor for more details about these specific courses.
Questions and Comments
Please contact Learning Support Services at 459-4333 with any questions, comments, or problems, or come by the Learning Support Services
office at the Academic Resources Center (ARCenter)
if you need assistance with the on-line tutor sign-up system.
Tutoring Frequently Asked Questions (FAQ)
How do I sign-up for tutoring?
Log-in to the OTSS student portal
Students will need to register with OTSS each quarter.
What can I expect from my tutoring sessions?
The tutoring sessions are meant to be interactive. You can expect to participate: to ask and to answer questions, to clarify important
concepts and to develop study strategies that are important for your discipline. Sessions meet weekly for one hour.
Who is eligible for tutoring?
All UCSC students are eligible for up to 1 hour per week of tutoring, as long that the class is not supported by MSI.
When can I sign up for a tutor?
Sign-ups are done on-line on the OTSS Student Portal
. If you are a first
time user, you will need to register.
Sign-ups begin during the second full week of the quarter.
Is the tutoring one-on-one or with a group?
Each tutoring session is set to 4 students, but may increase up to 6 students if space is needed. One-on-one tutoring is only availble for writing sessions and students with DRC accommodations.
Who are the tutors?
All of our tutors are undergraduate students in good academic standing who have received a B or better in the class that
they are tutoring. In addition, each tutor is required to participate in quarterly training.
How much tutoring can I receive?
You may receive one hour of tutoring per week in each class that you are taking.
Is there drop-in tutoring?
Generally, no. When you sign up for a tutor using OTSS you are making a commitment to attend the session each week. (After you missing two sessions your
tutor will drop you from the session.) We do offer drop-in tutoring for Writing at the ARC Mon-Thur from 3-6pm. We also offer drop-in math tutoring for MATH 2, 3, 11A, 11B, 19A, 19B, 22, 23A, and 23B Tuesday through Thursday from 4:00pm to 8:00pm at McHenry Library 1279.
If I am receiving tutoring, do I need to attend lecture or section?
Absolutely! Our services are supplemental and are meant to help you develop your understanding of the course material. You will get much more out of your sessions
if you attend lecture and section regularly.
What if when I sign-up on the OTSS system there are no tutors available for my class?
If there are no available tutors for your class, OTSS will prompt you to add your name to the waitlist. Then it is a two part process: 1) You need to check in
with your professor, TA and peers to see if they have a recommendation for a tutor. Also, check in with Learning Support Services regularly. 2) We will contact our
current employees and applicants to see if they can fulfill your waitlist request.
What if I find a tutor for my class but I can’t meet at the times listed?
If there is a tutor available for your class but you cannot attend any of the times listed, you can come into our office to request the tutor's contact information. You can then contact the tutor to see if you are able to coordinate a time that works for the both of you.
Are there any requirements for attending tutoring?
Tutoring is only a supplement to your attending lecture, section, Professor and TA office hours, and completing reading and homework assignments.
How do I contact my tutor?
After you sign up for a session, you will receive an automatic email with your tutor’s contact information. The tutor should contact you within 24 hours. If you have any problems contacting your tutor, please contact Learning Support Services at 831-459-4333.
Where are the tutoring sessions held?
All tutoring sessions are held on campus in an academic setting. Tutoring sessions cannot be held in dorm rooms, dorm lounges, or
cafes with music. There is space available at the Academic Resources Center
and at the Oakes Learning Center. Your tutor
gets to decide the exact location of the tutoring session. We encourage you to have your first meeting at the Academic Resources Center (ARC).
What if I have to cancel a session?
Please give your tutor at least 24 hours advanced notice if you need to cancel a session. If you miss two sessions without giving the tutor proper notice, you will be dropped form that session.
What if I need reschedule my tutoring session?
If it is a permanent change, check on the OTSS system for another available session you may be able to make. If it is a temporary change, you can check with your tutor to see if he/she can
accommodate your request. Please be respectful of your tutor’s schedule and time commitments.
What if I no longer need or want to meet with my tutor?
Please call our office at 831-459-4333 to be removed from your session.
What if I am having problem with my tutor?
Please contact our office at 831-459-4333 and we will assist you.
Does tutoring happen during Finals Week?
Tutoring ends the last week of instruction unless you make specific arrangements with your tutor to meet during Finals Week.
What if I need special accommodations during my tutoring sessions?
Please contact Learning Support Services and the DRC and we will coordinate appropriate accommodations.
How do I become a tutor?
Please visit the Student Job Listings
page for more information.