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© UC Santa Cruz, LSS
Maintained by charish@ucsc.edu

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Whether you are struggling in a course or you are doing well, there is never a case when you will not need a tutor!

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How to Get a Tutor

To get a tutor, you must enter the Online Tutor Sign-up System(OTSS), a portal for students to create and manage their tutoring accounts. If you are new to this system, you will have to register. Once registered, the OTSS will enable you to log-on, search, and maintain your tutoring services!

Details and Restrictions

We have tutors for the following classes for Spring Quater:

• AMS 3, 5, 7, 10, 11A, 11B, 131
• ANTH 2, 103
• ASTR 2, 3
• BIOC 100C
• BIOE 20B, 20C, 80N, 80P, 107, 147
• BIOL 20A, 80A, 100, 100K, 105, 110, 115
• BME 5, 80H
• CHEM 1A, 1B, 1C, 1M, 108B, 108C, 163C
• CLEI 81C
• CMPE 12, 16
• CMPS 10, 11, 12B, 109
• EART 3, 10
• ECON 1, 2, 10B, 100A, 110
• EDUC 160
• ENVS 23
• FILM 20C, 80S
• FMST 80F, 100
• FREN 2, 3, 4, 5, 6
• GERM 1B, 3, 6
• HAVC 70
• HIS 80Y
• ITAL 1B, 3, 6
• JAPN 3, 6
• LALS 80Q
• LING 80C, 101, 111, 113
• LIT 1, 101
• LTIN 100
• MATH 3, 11A, 11B, 19A, 19B, 21, 22, 23A, 23B, 24, 100, 103A, 105B
• MUSC 30C
• OCEA 1, 80A, 130
• PHIL 9, 11, 22, 100C
• PHYS 2, 5C, 6A, 6B, 6C, 116B, 160
• POLI 10, 60, 111A, 124, 142
• PORT 65A
• PSYC 1, 2, 10, 60, 65, 100, 140Q, 170
• RUSS 3, 6
• SOCY 1, 10, 103B
• SPAN 1, 2, 3, 4, 5, 6
• SPSS 63
• TIM 50

Modified Supplemental Instruction (MSI)/Tutoring Learning Combination for students who regularly attend MSI and also want tutoring

Process:
1. Attend MSI weekly throughout the quarter
2. Fill out the Tutor Request Form (without having the form signed and bringing it to the ARC, you will not be able to sign-up for tutoring for an MSI supported class)
3. Have the MSI Learning Assistant sign the Tutor Request Form
4. Return the Tutor Request Form to ARC 221
5. Register on the On-line Tutor Sign-Up System (OTSS)
6. Ask a LSS staff person to make OTSS tutoring available to you
7. If approved, sign-up for a subject tutor on OTSS

MSI is offered for the following classes for Spring 2012:

• AMS 3, 5, 7, 11A, 11B
• ASTR 2, 3
• BIOE 20B
• BIOL 20A, 100, 105, 115, 135
• CHEM 1A, 1B, 1C, 108B
• CMPE 12, 16
• CMPS 12B, 101
• EART 110C/N
• ECON 1, 2, 100A, 100B, 113
• ENVS 23
• LALS 100B
• Lit 101
• MATH 3, 11A, 11B, 19A, 19B, 22
• MUSC 30C
• PHIL 9
• PHYS 5C, 6A, 6B, 6C
• PSYC 1, 2, 10, 181
• SOCY 10
  

Writing Tutoring

Writing tutoring is also available from Learning Support Services through OTSS. However, assistance for Writing 20, 21, 23 and CORE (non-ELWR satisfied sections) are set-up by your instructor, not through OTSS. Please see your instructor for more details about these specific courses.

Priority Selection

Based on availability of tutors, all EOP, DRC, Transfer/Re-entry students and students experiencing academic difficulty will be given priority for selection of tutors.

Questions and Comments

Please contact Learning Support Services at 459-4333 with any questions, comments, or problems, or come by the Learning Support Services office at the Academic Resources Center (ARCenter) if you need assistance with the on-line tutor sign-up system.

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Tutoring Frequently Asked Questions (FAQ)

How do I sign-up for tutoring?

Log-in to the OTSS student portal. Students will need to register with OTSS each quarter.

What can I expect from my tutoring sessions?

The tutoring sessions are meant to be interactive. You can expect to participate: to ask and to answer questions, to clarify important concepts and to develop study strategies that are important for your discipline. Sessions meet weekly for one hour.

Who is eligible for tutoring?

All UCSC students are eligible for up to 1 hour per week of tutoring, as long that the class is not supported by MSI. If the class is supported by MSI, you must attend MSI first. Then, if you would still like additional tutoring, you will need to contact Learning Support Services at 459-4333.

When can I sign up for a tutor?

Sign-ups are done on-line on the OTSS Student Portal. If you are a first time user, you will need to register. Sign-ups begin during the second full week of the quarter.

Is the tutoring one-on-one or with a group?

Each tutoring session can have up to 4 students. If you require specific accommodations, such as one-to-one tutoring, please contact Learning Support Services at 459-4333.

How much tutoring can I receive?

You may receive one hour of tutoring per week in each class that you are taking.

Is there drop-in tutoring?

Generally, no. When you sign up for a tutor using OTSS you are making a commitment to attend the session each week. (After you missing two sessions your tutor will drop you from the session.) We do offer drop-in tutoring for Writing at the ARC. We also offer drop-in math tutoring for MATH 2, 3, 11A, 11B, 19A, 19B, 22, 23A, and 23B Tuesday through Thursday from 4:00pm to 8:00pm at McHenry Library 1279.

If I am receiving tutoring, do I need to attend lecture or section?

Absolutely! Our services are supplemental and are meant to help you develop your understanding of the course material. You will get much more out of your sessions if you attend lecture and section regularly.

What if when I sign-up on the OTSS system there are no tutors available for my class?

If there are no available tutors for your class, OTSS will prompt you to add your name to the waitlist. Then it is a two part process: 1) You need to check in with your professor, TA and peers to see if they have a recommendation for a tutor. Also, check in with Learning Support Services regularly. 2) We will contact our current employees and applicants to see if they can fulfill your waitlist request.

What if I find a tutor for my class but I can’t meet at the times listed?

If there is a tutor available for your class but you cannot attend any of the times listed, you can add your name to the waitlist. Be sure to include what times you are available. Remember that you will have to be flexible as all tutors are students too.

Are there any requirements for attending tutoring?

Tutoring is only a supplement to your attending lecture, section, Professor and TA office hours, and completing reading and homework assignments.

Who are the tutors?

All of our tutors are undergraduate students in good academic standing who have received a B or better in the class that they are tutoring. In addition, each tutor is required to participate in quarterly training.

How do I contact my tutor?

After you sign up for a session, you will receive an automatic email with your tutor’s contact information. The tutor should contact you within 24 hours. If you have any problems contacting your tutor, please contact Learning Support Services at 831-459-4333.

Where are the tutoring sessions held?

All tutoring sessions are held on campus in an academic setting. Tutoring sessions cannot be held in dorm rooms, dorm lounges, or cafes with music. There is space available at the Academic Resources Center and at the Oakes Learning Center. Your tutor gets to decide the exact location of the tutoring session. We encourage you to have your first meeting at the Academic Resources Center (ARC).

What if I have to cancel a session?

Please give your tutor at least 24 hours advanced notice if you need to cancel a session.

What if I need reschedule my tutoring session?

If it is a permanent change, check on the OTSS system for an available spot. Also check with your tutor to see if he/she can open up a new session. You will need to enroll in the new session. If it is a temporary change, you can check with your tutor to see if he/she can accommodate your request. Please be respectful of your tutor’s schedule and time commitments.

What if I no longer need or want to meet with my tutor?

Please call our office at 831-459-4333 to be removed from your session.

What if I am having problem with my tutor?

Please contact our office at 831-459-4333 and we will assist you.

Does tutoring happen during Finals Week?

Tutoring ends the last week of instruction unless you make specific arrangements with your tutor to meet during Finals Week.

What if I need special accommodations during my tutoring sessions?

Please contact Learning Support Services and the DRC and we will coordinate appropriate accommodations.

How do I become a tutor?

Please visit the Student Job Listings page for more information.