Whether you are struggling in a course or you are doing well,
there is never a case when you will never need a tutor!
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7 Digit Student ID Required |
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Fall Online Tutor Sign-up System (OTSS): Tutoring is available to all UCSC students.
Opens: Tuesday, October 7th, 2008 at 10:00am
Closes: Friday, November 21st, 2008 at 5:00pm
Drop in Writing Tutoring is available for all students at the ARC! Call to schedule an appointment (459-4333) or just come by during drop in hours!
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How to Get a Tutor
To get a tutor, you must enter the
Online Tutor Sign-up System(OTSS), a portal for students to create and manage their tutoring accounts.
If you are new to this system, you will have to register. Once registered, the OTSS will enable you to log-on, search,
and maintain your tutoring services!
Details and Restrictions
Subject Tutoring
Subject tutoring is available for these courses:
- Math
- Biology
- Chemistry
- Economics
- Physics
- Psychology
- Sociology
- and many more!
Writing Tutoring
Writing tutoring is also available from Learning Support Services through the OTSS. However,
assistance for writing 20, 21, 23 and CORE (non-ELWR satisfied sections) are set-up by your instructor, not through OTSS.
Please see your instructor for more details about these specific courses.
Priority Selection
Based on availability of tutors, all EOP, DRC, Transfer/Re-entry students and students experiencing academic difficulty will be given
priority for selection of tutors.
Questions and Comments
Please contact Learning Support Services at 459-4333 with any questions, comments, or problems, or come by the Learning Support Services
office at the Academic Resources Center (ARCenter) if you need assistance with the on-line tutor sign-up system.
Tutoring Frequentely Asked Questions (FAQ)
How do I sign up for tutoring?
To sign up for a tutor, login to the
OTSS student portal.
If you are a first time user, you will need to register.
What can I expect from my tutoring sessions?
The tutoring sessions are meant to be interactive. You can expect to participate, to ask and to answer questions, to clarify important
concepts and to develop study strategies that are key to your discipline. Sessions meet weekly and last one-hour long.
Who is eligible for tutoring?
All UCSC students are eligible for up to 1 hour per week so long that the class is not suppoerted by MSI. If the class is supported by MSi you must attend MSI first. Then if you would still like additional tutoring you will need to contact Learning Support Services at 459-4333.
When can I sign up for a tutor?
Sign-ups are done on-line on the
OTSS Student Portal. If you are a first
time user, you will need to register.
Sign-ups are generally during the second full week of the quarter.
Is the tutoring one-on-one or with a group?
Each tutoring session can have up to 4 students. If you require specific accommodations, such as one-to-one tutoring please contact Learning Support Services 459-4333.
How much tutoring can I receive?
You may receive one hour of tutoring per week in each class that you are taking.
Is there drop-in tutoring?
Generally no. When you sign up for a tutor using OTSS you are making a commitment to attend the session each week. (After you miss 2 sessions your
tutor can drop you from the session.) We do offer drop-in tutoring for Writing three times a week at the ARC. The Mathematics Department also offers
drop-in tutoring for classes below Math 100. For more information go to their web site at
http://www.math.ucsc.edu/about/dropintutor.html.
If I am receiving tutoring, do I need to attend lecture or section?
Absolutely! Our services are supplemental and are meant to help you develop your understanding of the course material. You will get much more out of your sessions
if you attend lecture and section regularly.
What if when I sign-up on the OTSS system there are no tutors available for my class?
If there are no available tutors for your class, OTSS will prompt you to add your name to the waitlist. Then it is a two part process: 1) You need to check in
with your professor, TA and peers to see if they have a recommendation for a tutor. Also, check in with Learning Support Services regularly. 2) We will contact our
current employees and applicants to see if they can fulfill your waitlist request.
What if I find a tutor for my class but I can’t meet at the times listed?
If there is a tutor available for your class but you cannot attend at the times listed you can add your name to the waitlist. Be sure to include what times you
are available. Remember that you will have to be flexible as all tutors are students too.
Are there any requirements for attending tutoring?
If you are in a class that offers MSI, you must attend the MSI sessions in order to receive additional tutoring.
Who are the tutors?
All of our tutors are undergraduate students who are in good academic standing and have received a B or better in the classes that
they are tutoring. In addition, each tutor is required to participate in a quarterly training.
How do I contact my tutor?
After you sign up for a session you will receive an automatic email with your tutor’s contact information. It is your responsibility to
contact the tutor within 48 hours. If you have any problems contacting your tutor please contact Learning Support Services 459-4333.
Where are the tutoring sessions held?
All tutoring sessions are held on campus in an academic setting. Tutoring sessions cannot be held in dorm rooms, dorm lounges, or
cafes with music. There is space available at the Academic Resources Center and at the Oakes Learning Center. When you contact your tutor
the two of you will decide on an exact location. We encourage you to have your first meeting at the Academic Resources Center (ARC).
What if I have to cancel a session?
Please give your tutor at least 24 hours advanced notice if you need to cancel a session.
What if I need reschedule my tutoring session?
If it is a permanent change check on the OTSS system for an available spot. Also check with your tutor to see if he/she can open up a
new session. You will need to enroll in the new session. If it is a temporary change you can check with your tutor to see if he/she can
accommodate your request. Please be respectful of your tutor’s schedule and time commitments.
What if I no longer need or want to meet with my tutor?
Please call our office at 459-4333 to be removed from your tutoring arrangements.
What if I am having problem with my tutor?
Please contact our office at 459-4333 and we will assist you.
Does tutoring happen during Finals Week?
Tutoring ends the last week of instruction unless you make specific arrangements with your tutor to meet during Finals Week.
What if I need special accommodations during my tutoring sessions?
Please contact Learning Support Services and the DRC and we will coordinate as needed.
How do I become a tutor?
Please visit the
Student Job Listings page for more information.
