Information: Patient Rights and Responsibilities
Every student/patient has certain rights and responsibilities in regards to his/her health care. In order to provide you the very best care, we expect you to be an active and informed consumer.
YOU HAVE THE RIGHT TO:
- Be treated with dignity and respect without regard to your race, religion, age, sex, beliefs or lifestyle.
- Know the names and positions of the staff members serving you.
- Select or change your clinician whenever possible.
- Privacy during your clinic visit and confidentiality of your health information.
- Information about your diagnosis, treatment and prognosis.
- Participate in you health care planning, consent to or refuse any care or treatment, and to change your mind.
- Review your medical records.
YOU HAVE THE RESPONSIBILITY TO:
- Be honest about your medical history and all information you give us.
- Ask questions and be sure you understand everything connected with your health.
- Follow health care advice and medical instructions.
- Respect clinic policies.
- Keep your appointments or cancel at least 24 hours in advance.
When you have a question or want to know something, ASK!
When you have a problem, TELL US!
When you like what happens, your smiles let us know!
There are comment slips in the main lobby. Please
use them to give us feedback about our services.
You may also make a suggestion or express concern by contacting
administration at
(831) 459-2869 or healthcenter@ucsc.edu.