CUHS IT
Phone: (831) 460-2143
Welcome to the CUHS IT FAQ
General InformationBACKUP
How do I backup my system?
For Mac’s (OS 9)
1. Go to J:\All-CUHS-Shared\BACKUP SCRIPTS
2. Once you are here click and drag the “Install Backup Folder.sit”
icon to your desktop and release the mouse.
3. Double-click the “Install Backup Folder.sit” file on your desktop
4. If asked what program you want to open it in, choose “Stuff-it Expander”
5. Stuff-it Expander will unstuff the file and create a folder on the your desktop
called “Install Backup Folder”
6. Drag the “Install Backup Folder.sit” file to the trash to remove
it.
7. Double-click on the “Install Backup Folder”
8. Print out “README” file and follow instructions
For Mac’s (OS X)
New Backup procedures are currently being developed and will be rolled out Summer 2005.
For Windows XP
1. The "My Documents" folder on your desktop is backedup automatically upon logging in or shutting down your computer.
For Windows 2000:
1. Double click on the BACKUP folder on the desktop
2. Double click on the icon “Backup to B-CHDCCS”
3. The contents of your local D: Drive will be backed up to the B-chdccs file
server
4.Warning: Only files on the D: Drive will be backed up…no files stored
on the C: drive will be uploaded to the server.
Note: Backups should be done once a week. The more often you backup, the less time it will take each time you run it. Backup only updates changed and new files.
How do I change my CruzTime account password?
1. Go the menu bar and click on “tools” from the drop down menu
2. Click on “change password”
3. Type in your old password
4. Then type in the new password.
I've lost my CruzTime password. How can I get it reset?
1. For CruzTime password resets please send an email to cruztime@ucsc.edu. Provide
your CATS username along with the request to have your CruzTime password changed.
Your password will be reset and emailed to your CATS account within 2 hours.
If you have not received a response within 2 hours, please call the IRC @ 459-HELP.
Alternatively you can visit the IRC in the Communications Bldg on Science Hill
and request that your password be reset. Please bring a valid picture ID.
How do I go about creating a new Cruz Time account?
1. Go to http://its.ucsc.edu/services/cruztime/getting_started.php
I've had my password reset, but now CorporateTime asks for my Off-line
password. How do I get rid of that?
1. If you forget your password and have it reset by the CruzTime system administrator,
there is a good chance that when you next log in your will be prompted to enter
your "Offline Password". If this happens, you need to clear your offline
calendar information before the CorporateTime client will allow you to log in.
Macintosh: find the file called "CorporateTime Data" and drag it to the trash. Usually (but not always) this file is in a folder called "CorporateTime Data ƒ" (which is in the preferences folder, which is in the system folder of your hard drive). You want to throw away the file and not the whole folder itself. That is, you should keep the files "CorporateTime Index", "CorporateTime Params", and "CorporateTime Time Zones". You will NOT lose any meetings or tasks as a result of thorwing this file away.
Windows: Locate and delete the files that make up the off-line calendar database:
Xtmlocal.dat
Xtmlocal.ndx
Xtmtzone.ini
Xtmparam.ini
Then, launch CorporateTime. When you are prompted to download your calendar
data, reply in the affirmative and wait until it completes.
Where can I go to find more CruzTime documentation?
1. Visit the CruzTime website: http://its.ucsc.edu/services/cruztime/
How can I remove meetings that are proposed to my calendar that I've declined?
1. While in Cruz Time go to the toolbar and select "Tools" then click
on "Options" and uncheck the box that reads "Refused meetings".
Now when you refuse a meeting you don't have to see that meeting on your calendar
in red.
What happens to a CruzTime account when someone leaves the University?
1. When someone leaves the University, account administrators should contact
CATS to delete the user. Account administrators should request a new account
for any new users assuming the duties. This may require reconfiguration of any
designate and related meetings. If a Unit has high turnover in a position, they
are encouraged to use functional
accounts which can preserve the designate and related meetings status.
What happens to a CruzTime account when someone changes departments?
1. When someone leaves a department for another position on campus, the account
administrators for the old department should contact infocat@cats to delete
the user. The account administrator for the new department should request a
new account for the user.
How do I install fonts on Mac OS X? (Pagemaker users, look below)
1. Open Hard Disk
2. Open “Library” folder
3. Open “Fonts” folder
4. Drag needed fonts into the “Fonts” window
What fonts can I use with OS X?
Mac OS X supports Mac PostScript Type 1, Multiple Master, Mac TrueType, dfonts,
OpenType, and Windows TrueType. Further information can be found here: http://www.apple.com/creative/fonts/
*How do I use fonts in Classic applications (Pagemaker 7, etc.) under Mac
OS X?
Mac OS X can also use the old fonts folder “/System Folder/Fonts”
from Mac OS 9 for Classic. Thus, it is not necessary to move old OS 9 fonts
you had installed for OS X, but if you wish to install new fonts to use in Classic,
you must follow the steps below
1. Open Hard Disk
2. Open “System Folder”
3. Open “Fonts”
4. Drag fonts into open “Fonts” window