Some frequently asked key questions can be answered by looking at the following links:

• All units should employ practices that comply with University policy. Link to campus-wide key policy: http://www.ucsc.edu/ppmanual/pdf/sps0001.pdf.

• Link to standard UCSC key sign-out agreement form: http://www.ucsc.edu/ppmanual/forms/facil/sps0002-keyusefm.pdf. Units should have one of these with a signature for every key loaned. This form should be used for all keys loaned by CUHS units except issue of keys to student residents where details of terms of a key loan are described in their housing contract.

• Costs for key cutting and re-pinning locks to lock out a compromised key are shown at the Physical Plant web recharge rate page: http://ucscfac.ucsc.edu/facilities/recharge_rates.html Most keys are $6.25 each. Re-keying costs are quoted by the Physical Plant Lock Shop who performs all campus lock repairs and changes.

• Units using computerized record systems to track key issue and use may want to look at the CATS web page on how to select a password: http://www2.ucsc.edu/cats/sc/help/intro/passwords.shtml. The Key Coordinator recommends changing your computer password quarterly, (every three months).

• The lost key policy at Porter College tells people who hold University keys what is expected (see Key Policy heading): http://www2.ucsc.edu/judicial/policies_porter.pdf.

• Staff Human Resources directions for recovery of keys concurrent to employee termination or lay off (see pages 59, 88):
  • Professional and support staff,
  • Senior professionals
  • Voluntary seperation
• Card access issues are handled by CUHS IT. To report a card access problem, use an IT Service Request: http://oak.ucsc.edu/IT/HelpDesk/serviceForm.cfm.

 

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