ITS Support Center

The ITS Support Center assists you with all your technical services and computer and telephone-related support needs. We are open Monday through Friday from 8am-5pm to help solve your requests.

Please contact us in any of the following ways: Online: IT Request How to use IT Request Phone: (831) 459-HELP (campus ext. 9-4357) Email: help@ucsc.edu In-Person: Kerr Hall Kerr Hall Rm. 54 M-F 8AM to 5PM

Frequently Asked Questions

• I am new to UCSC how do I get my UCSC ID and email account?
• I forgot my UCSC Account password, what should I do?
• How do I log into ITRequest? What is my password for the system?
• How do I change my UCSC account password?
• How do I use CruzMail? or How do I check email from home?
• How do I connect to the Cruzmail Server from my home internet connection?
• How can I make sure my computer isn't infected?
• How do I access my home directory from my computer at home?

More FAQs