CAREER CENTER

MISSION STATEMENT

GOALS

PROGRAM HIGHLIGHTS

&

STATISTICS

Annual Report

2005-2006

Barbara Bedford, Executive Director &

Career Center staff        

August 2005


CONTENTS

PART 1:

EXECUTIVE DIRECTOR'S INTRODUCTION

ORGANIZATIONAL CHART

PROGRAM DESCRIPTIONS

MISSION STATEMENT

UNIT GOALS

PART 2:

PROGRAM CONSTITUENCY

HIGHLIGHTS

PART 3:

STUDENT PARTICIPATION IN PROGRAM MANAGEMENT

PART 4:

PROGRAM EVALUATION


PART 1:

EXECUTIVE DIRECTOR'S INTRODUCTION

ORGANIZATIONAL CHART

PROGRAM DESCRIPTIONS

UNIT MISSION

&

GOALS


DIRECTOR'S INTRODUCTION

The primary mission of the Career Center is to assist registered UCSC students through all phases of their career development, which includes career advising, quality work experiences, internships and part-time employment. To accomplish this goal, the Career Center staff works diligently to promote a greater awareness within the institution of the world of work and the need for and nature of career development over a life span.  Additionally, the Council for the Advancement of Standards in Higher Education indicates; career services must promote learning and development in students by encouraging meaningful career development outcomes such as: realistic self-appraisal, appropriate career choices, enhanced self-esteem, critical thinking, ability to communicate effectively, leadership development, ability to work independently and collaboratively, social responsibility, appreciation of cultural diversity, and achievement of personal goals, to name a few standards.

The Career Center actively promotes these standards by effectively implementing a variety of services and programs to meet the present and on-going career development needs of our overall clientele, which also includes: employers (both for profit and non profit), faculty, staff, and the outside local, national and worldwide community.  These services and programs include:

¨       Career Advising

¨       Quality/Practical Internship Opportunities

¨       Part-Time Employment (both on and off-campus), Federal Work-Study Program, Student Corps Temporary Employment Service

¨       Corporate and Business Relations

¨       Payroll Personnel Services

¨       Information/Resources on Careers and Further Education

¨       Opportunities for Career Exploration through Experiential Learning

¨       Job Search Services

¨       Services to Employers

¨       Consultation and Outcomes Assessment

¨       Career Development Workshops

¨       State-of-the-Art Technology

¨       Student Appreciation Program

Other essential student-centered services include individual drop-in career advising services, a variety of career fairs & special events, consistently updated library materials, and career development workshops, which offer a variety of education/instruction.  In addition, a computer lab and state-of-the-art internet database computer services of the highest quality are available for students, such as the on-line part-time jobs and internship Student Employee Request (ER) system (Community Jobs Direct and Intern Connections data base are also located inside of this system), and the alumni Career Advice Network (CAN) data bases.

UCSC students who seek a professional career must, upon graduation, enter the professional world of work well educated, refined with comprehensive career advice, and quality/practical work experience.  For example, securing an internship, while attending UCSC, related to his or her career goals would be ideal.  Thus, the student would be more prepared to meet the challenges of today's highly competitive job market.  Students must be equipped to stand out amongst a significant number of job seekers.  The Career Center can play a critical role in helping students to develop the proper skills and tools necessary to meet these challenges.  The aforementioned services and programs have been implemented to support our efforts to prepare students for the world of work.  These services and programs are continually reviewed and enhanced for the purpose of sufficiently preparing UCSC students for future careers.

Another component of the Career Center's mission is to maintain a highly visible, state-of-the-art, student-centered, one stop career services operation.  In order to accomplish this specific mission, the nexus between UCSC students, the faculty, and the Career Center Academic Advisory Board is continually nurtured, as well as there are significant outreach efforts to employers, now, and in the future.  To reach the level of performance that will attract visits from corporate America and the world, the Career Center continues to find ways to roll out the red carpet for all employers that visit UCSC. The Career Center’s Partners for Progress program offers employers special services and unique opportunities related to their UCSC student recruitment efforts. The Career Center staff works effectively to attract all potential clientele to our one stop operation and to maintain a reputable, welcoming environment that ultimately provides recruiters with the opportunity to interact with qualified and highly educated students. 

The Bay Tree Conference Center, located next to the Career Center, continues to be one location that provides an aesthetically pleasing professional environment for student interaction with employers who visit the campus for the purpose of offering workshops, conferences, and job interviews.  In the future, the Career Center would like to have the capability to provide students with the opportunity to interview with major businesses not only in Santa Cruz and the Bay area, but also outside the US, via an electronic interview process using videoconferencing technology near by.

The goal is to keep pace with the forever changing technology here at the Santa Cruz campus and the world.  On one hand, the demand for Career Center services, due to growth in student population, has been rewarding, on the other hand, extremely challenging.  The Career Center staff will endeavor to accomplish its current mission, barring any unforeseen occurrence that may mandate a change, such as budgetary limitations.  For example, some significant Career Center changes that occurred in 2004-2005 included the reorganization of specific Career Center programs and budget cuts.  Some expected changes with the centralization of technology and business services will occur in this coming year 2005-2006.  With those past and upcoming changes, the goal is to continue to maintain quality services to the best of our ability for our student, staff and community clientele. The Career Center staff looks forward to a continued long-term partnership with the leadership of the Division, campus administration, and our student/employer clientele.

Barbara Bedford,

Career Center, Executive Director


Career Center Staff  Total FTEs  = 17.68
2005-2006                          Total Staff = 20, Total Students = 25+
*one time funded

 
 




PROGRAM DESCRIPTIONS


Administration & Executive Director

·         Business Operation

·         Technology Enhancements and Maintenance

·         Research and Assessments

·         Outreach/Publicity

·         Developing and Maintaining Partnerships

·         Student Employment Compensation

·         Development of New Programs

·         Professional/Staff Development

·         Student Regent Recruitment

Bay Tree Conference Center

·         Conference Facility Oversight

·         Oversight of 3rd floor Bay Tree Building 

Career Advising

·         Drop-In and Individual Advising Services/Graduate student advising/services

·         Workshops (standard, special focus, departmental, college)

·         Service Orientations

·         Career Resource Library/Computer Lab

·         Graduate Reference Letter Service

·         Educational Placement Services

·         Career Advice Network

Internships Programs and Services

·         Chancellor's Undergraduate Internship Program (CUIP)

·         Professions Training Program (PTP)

·         Kauffman Entrepreneur Program (PTP-EG)

·         PTP/COSMOS

·         University of California Center, Sacramento (UCCS)

Corporate & Business Relations

·         Career Job Fairs/High Tech, Non Profit, Last Chance

·         Local Jobs Development

·         Regional Jobs Development

·         Multicultural Career Conference

·         Graduate School Information, Graduate Fair

·         MonsterTRAK

·         Reception

·         Partners for Progress

·         Student Employee Recognition program (SERAP)

On Campus Employment

·         PPS Training and Support (courses and on-line)

·         Work-Study Programs and Services (on and off-campus)

·         Non Work-Study Employment Coordination (on-campus)

·         Electronic Employee Request & Student Job Listing Service

·         Web base Policies and Procedures Manual

Student Corps

·         On Campus Temporary Student Staffing Service


MISSION STATEMENT

The Career Center's mission is to provide comprehensive quality programs and resources preparing a diverse student/alumni community to successfully meet today and tomorrow's challenges by: offering financial support through practical and career related work experience; providing individual career advising, graduate student services, workshops, resource materials and special events to assist students with life planning; developing employment opportunities and fostering partnerships with on and off campus communities; enhancing services through innovative technology, program development and continuous updating of resources through research and analysis.


UNIT GOALS

Goal

Develop strategies to increase faculty interaction:

One goal is to enhance the Career Center's partnerships with faculty. To meet this goal, the Career Center continues to meet quarterly with the Career Center Academic Advisory Board that consists of eight faculty members and Career Center staff. Student members have also been recruited to join the board.

The Career Center Academic Advisory Board is charged with the responsibility of collaborating and recommending effective methods in which to provide meaningful career exposure, internship opportunities, mentoring programs, Career Center interaction in the classroom, and aggressive outreach efforts to establish future long term partnerships with UCSC faculty. 

The Career Center has established a strong partnership with the Economics Department Lecturer and Faculty Member Bob Shepherd who also is the Chair of the Career Center Academic Advisory Board.  Consequently, this faculty partnership has resulted in a "Meet the Firms" career event where UCSC students had an opportunity to meet with the top accounting firms in the US. Out of this event, some student career placements followed upon graduation.

To continue this type of partnership with faculty on campus, the Career Center Academic Advisory Board proposed that the Career Center develop a similar partnership with the School of Engineering and Dean Kang.  The Career Center and Engineering Dept. collaborated in an effort to better serve both employers and students.  In Fall 2003, the Engineering pilot program was launched.  Consequently and after much strategic planning on how to enhance our outreach methods to students and employers in the Engineering field, the Internship team and the Career Center Programmer Analyst aggressively developed a computerized engineering interface with our existing career and internship opportunities database.  The purpose of the interface is to target potential career opportunities in the area of Engineering and Information Science.  This resulted in the Career Center posting more Engineering internships for students.  A strong partnership with Dean Kang and the School of Engineering has been established. 

The Career Center recently established a partnership with the Film and Digital Media Department.  This past year the Career Center collaborated with Cynthia Payne, a Film and Digital Media student.  Cynthia worked as a videographer for the SERAP awards, and in return received credit as a part of her senior project.  In the future we hope to continue this partnership with the Film and Digital Media Department.

Goal:

More effective feedback:

In an effort to receive comprehensive and effective feedback from our student clientele, the Career Center continues to seek out students to offer advice via surveys and innovative evaluation processes. Our goal is to include students in the overall management/program services feedback process via committees, surveys and other unit evaluation tools.

In addition to seeking students' advice via surveys and evaluations, the Career Center Executive Director now has a sign posted in the lobby indicating open door/drop in hours on Thursdays for a couple of hours in the afternoon.  The goal is to provide an opportunity to meet with the Executive Career Center Director to offer comments, suggestions, and feedback regarding the Career Center.  Another ongoing goal is to further advance our relationship with the Alumni Office for the purpose of establishing a better measurement of success by collecting data related to career employment trends 5 to 10 years after graduation of UCSC students.

Goal:

To stay in alignment with Student Affairs strategic goals:

The Career Center aligns with the majority of the divisional goals; student-centered ways of doing business, graduate student services, student and staff wellness, quality customer service, diversity, leadership, state-of-the-art technology, student retention, maximizing student financial support, and overall enriching student life before and after graduation by integrating academic and practical life/work skills.

One way the Career Center aligns with the divisional goals, such as leadership, can be seen in the Student Regent Recruitment program, which recruits student leaders who would, if granted the opportunity to be Student Regent, have the responsibility to establish policy in areas such as personnel, campus development, student fees, admissions and financial aid. 

Another way is the Advising team's sponsorship of free practice exams, which offer students the opportunity to test their skills on specific admissions exams, enriching their life for after graduation. 

Also, in an effort to meet the demand of the increased population of UCSC graduate students, expanded graduate services continue to be provided by the Career Center Graduate Student Adviser. 

 Goal:

To effectively distribute existing resources in support of unit budgetary operation:

Due to the reorganization of staffing & budget cuts in 2004-05, our continued goal is to effectively distribute existing resources in support of the Career Center's budgetary operation.  One way that the Career Center has accomplished this goal was by reorganizing the teams so that the separate functions between two different teams were now organized by similar job functions.  We also created one new comprehensive Internships team.

For example, major events coordination, in previous years, was under the umbrella of various Career Center teams. To better facilitate the Career Center events coordination programs, all major events such as the Student Employee Recognition Award Program (SERAP), Graduate & Professional School and all Job & Internship Fairs are now under the responsibility of the Corporate and Business Relations team's Event's Coordinator. Additionally, all the Letter Services are now the responsibility of the Advising team's Letter Service and Resource Center Coordinator.  In prior years, the Letter Service duties and responsibilities were segmented between two teams.

The Career Center also experienced a major budget cut that created a situation in which we had to cut our permanent staffing FTE from 19.36 to 16.67 total FTE (which took effect in year 2004-05). We had to lay off one employee, reduce several staff FTE's, and become resourceful with funding for the remaining staff. This particular change has been a challenge for those teams directly impacted; The Administrative team has one reduced time Assistant to the Director. The Advising team has one reduced time Advisor and Letter Service & Resource Center Coordinator.  The Student Corps team no longer has a permanent FTE, but only temporary one-time funds for student employee or temporary assistants.  The Corporate & Business Relations team has one reduced time Events Coordinator. As we move forward, with scarce funds, resources will be distributed on a priority need-by-need basis for each of the Career Center's seven programs: Administrative, Advising, Bay Tree Conference Center, Student Corps, On-Campus Employment, Corporate & Business Relations, and Internships. Consequently, our continued goal is to provide quality customer service by retaining staff (For more details, see part 5).

Goal:

To increase partnerships.

There are many opportunities to partner with staff and faculty to enhance the current services and programs provided by the Career Center.  For example, the Career Center continues to seek increased partnership with UCSC faculty, including provosts and deans.  The Career Center also seeks partnership with staff from the Alumni office, Colleges, campus-wide technology staff, Human Resources, Student Affairs, Business Services, etc. 

Another way to outreach for UCSC students to find their careers upon graduation is through partnering with off-site businesses, corporate and non-profit organizations in the community, Bay area and nationwide, as seen in the new Community Jobs Direct system, allowing off-campus employers to post jobs for UCSC students.  Via the Career Advice Network (CAN), we partner with UCSC graduates and alumni to provide networking opportunities.

Goal:

To enhance strategies to increase diversity efforts:

We continue to put on special events such as the Multicultural Career Conference (Alumni of Color and students of color have an opportunity to interact annually) for the diverse representation of UCSC students.  The Advising & Internships teams continue to work closely with the Ethnic Resource Centers. The Chancellor's Undergraduate Internship Program (CUIP) consistently attracts a diverse student population.  Recruitment of CUIP positions that attract a diverse population of students will continue to be a strategic plan for meeting the increasing need.  The Professions Training Program (PTP) serves a diverse population. Three components ensure a diverse population: 1) Students with work study financial aid allocations are served by the Professions Training Program in the social sector, 2) Relationships with on-campus programs which target underrepresented populations are cultivated, 3) Positions which attract a diverse population of students are actively recruited.  These strategies in the PTP program will continue.  Outreach efforts to promote diversity include the campus COSMOS outreach program.  This program offered opportunities for selected low-income students participating in the COSMOS program to participate in complementary stipend science internships in the local community. 

Also, in previous years, advisers were asked to present at various campus events including an overview of career advising services for ADEPT, a resume workshop for the Women at Work Retreat, as well as the Graduate Student Adviser negotiated with UC Extension to secure six scholarships for women students and staff to attend the Executive Women’s Institute which brings high potential women together for advanced training.

 Goal:

To enhance methods in which to measure unit achievements:

The Career Center will continue to track progress with the statistical reports that are produced each year, (see statistics and evaluations included in this report). Methods of measurements include: tracking statistics, distributing surveys and evaluations, and analysis of that data.  For example, the Career Center tracks the number of Career Center web site hits on an on-going basis.  Another way data is collected is upon viewing electronic job listings, students are requested to complete a survey.  The Special Internships program continues to use a California Matrix Model to track student progress towards the goal of meaningful professional employment.  The Advising team surveys students and all Career Center advising workshops are evaluated.  A survey was conducted in winter quarter to assess the effectiveness of drop-in advising sessions and advising services.  In addition to monitoring the quality of advising services, demographic information was collected.  Also, the Employer Relations team compiles extensive data related to the job market via benchmarking and comprehensive surveys. The Payroll Personnel System (PPS) team compiles significant annual on-campus data via surveys and campus Development Support Services (DSS). The Student Corps program measures the number of jobs and placements per pool of student workers and distributes an evaluation quarterly to both students and campus employers.  The goal is to annually survey the campus community regarding use of the Student ER System.  Other measurements include comparisons between other UC Career Center's annual increases in activities or statistical data, and incremental increases or decreases in benchmarking practices and standard measurements. Outcomes for some of these measurements are explained in the upcoming sections of this report.

Goal:

To continue to utilize technology in a highly proficient manner:

The Career Center has made an investment in the future by using the latest technology when the Student Employee Request (ER) system was implemented.  By using the current database standards, we can interface with other developing systems, particularly the AIS system to exchange data in real time.  With the Career Center's systems direct exchange data between AIS, PPS and Banner, there is more opportunity to develop reports that give a better picture of statistics and trends in student employment and system use.

The Career Center's ongoing mission is to bring student employment services and other information to students via a streamlined web interface.  Also, the goal is to upgrade on a three to five year cycle.  With the implementation of the AIS system, it is envisioned that students will log into a single portal, which would give them seamless access to all campus student services.  This will enhance the student's experience and allow easy navigation through a wide range of information systems.  The aspect of being able to make announcements of events and services targeted to groups of students would be of particular value.

Currently, one goal is to continue enhancing our working relationship with MonsterTRAK.com, which is utilized by more than 500,000 employers to feature their jobs on-line.  MonsterTRAK houses the largest database of full-time, part-time, and internship opportunities throughout the United States.  InterviewTRAK for College MonsterTRAK is essential to the success of our On- Campus Recruitment (OCR) program.

A major improvement for this year is the inclusion of CUIP and PTP listings in the Intern Connection on-line internship database.  This allows students to search the internships based upon location, career field and other criteria, and to view the internship details along side other internships. The goal is to establish a centralized database that will allow all students and potential employers to have a one stop location for all their internship connections. 

Goal:

To increase collaboration with on-campus units:

The Career Center continues to collaborate with Financial Aid, Accounts Receivable, Accounts Payable, and the Student Life Business Center (SLBC) to allow the most efficient processing of payroll and business transactions possible.  In addition, continued collaboration with University Extension provides a "Non-Profit/Entrepreneurial" course for the Professions Training Program which is not available elsewhere.  The Advising team collaborates with the colleges and divisional departments regularly.  The Career Center Student ER System training is done in collaboration with supervisors and service centers. The Career Center Payroll Personnel Systems (PPS) Manger collaborates with Staff Human Resources (SHR) quarterly, to offer a comprehensive, well attended “How to Supervise Student Employees” workshop.

Goal:

To increase fund-raising efforts:

The "Partners For Progress" (PFP) program is a revenue generating program that enhances services to selected employers and increases their visibility on campus to optimize their recruiting efforts. Any PFP collected funds will be utilized to supplement the cost of nonprofit fairs, and other pertinent programs and services.  In addition, we will continue to apply for future grants and gifts from local businesses and others who partner with UCSC's Career Center. PFP is an exceptional outreach and fund raising program. 


PART 2:

PROGRAM CONSTITUENCY

&

HIGHLIGHTS

Barbara Bedford, Executive Director

Career Center Team Program Managers:

Pete Norton, Programmer Analyst

Joan Walker, Advising Services Manager & Adviser

Cyndi Edinger, Senior Business, Administrative & Student Corps Manager

Judy McLaughlin, On Campus Employment (PPS) Manager

Nannette O’Connor, Corporate & Business Relations Manager

Barbara Silverthorne, Internships Manager

BUSINESS AND ADMINISTRATION

The Career Center Business and Administrative team is comprised of four individuals: the Career Center Executive Director, the Assistant to the Executive Director & Non Work-study/Bay Tree Conference Room Coordinator, the Senior Business, Administrative & Student Corps Manager/Student Regent Recruitment Coordinator, and the Programmer Analyst/Computer Consultant. Three of these individuals assist the Career Center Executive Director in the facilitation of the operational needs of the overall Career Center, including administrative processes, budget, special programs, facilities and technical support.

Business & Administration

In the area of Business and Administration, the Career Center has achieved some successes in implementing a programmatic budgeting structure to highlight the many activities that take place within all seven programs: Advising & Career Development, Bay Tree Conference Center, Student Corps, On-Campus Employment, Corporate & Business Relations, Internships, and the Director's Administrative program.

Some of the new successes in 2004-05 include the reorganization of staffing, in the face of budget cuts. For example, major events coordination, in previous years, was under the umbrella of various Career Center teams. To better facilitate the Career Center events coordination programs, all major events such as the Student Employee Recognition Award Program (SERAP), Graduate & Professional School and all Job & Internship Fairs are now under the responsibility of the Corporate and Business Relations team's Events’ Coordinator. Additionally, all the Letter Services are now the responsibility of the Advising team's Letter Service and Resource Center Coordinator. In prior years, the Letter Service duties and responsibilities were segmented between two teams. Last year, in 2004-05, we absorbed many of the budget cuts by using one-time funds to cover and retain some of our staff.  We also hired student employees to offset the budget cuts.  It has been difficult to operate with reduced FTE and on limited funds.

Also, in 2005-06 we expect changes in the centralization of business, human resource, and technology services.  We will need to allocate our resources effectively to absorb these changes.

Technology

Year end statistics:

Web site "hits" are counts governed by a lot of variables, however, they can be used to show statistical trends. Career Center web pages are consistently ranked among the top ten of pages listed on the www2 web server. The following numbers were logged on the web server this year:

·         181,997 Jobs page

·         96,058 Career Center main page

·         17,234 Employer page

·         11,607 Staff page


ADVISING

The Career Center Advising Team is composed of four career advisers (three for undergraduates and one for graduate students) and the letter service/resource center coordinator.  Career advisers are responsible for general advising and outreach, creating and conducting workshops, and serve as liaison to departments and colleges. The resource center coordinator assists students with resource questions, orders books/newsletters, and maintains the library. In addition, as letter service coordinator, she coordinates the Graduate School Reference Letter Service (GRLS), the Health Science Letter Service (HSLS) and the Ph.D. Letter Service.  The Advising Services Manager/Natural Sciences Career Adviser supervises team members.

There was transition once again in the letter service/resource center coordinator position.  In August 2004, the person in that position was promoted to another position in the Career Center.  A new staff member did not begin working until January 2005.  During the four month time period (the busiest time of the year for the letter services), a temporary person was hired along with assistance from the staff member previously in that position and the advising services manager. 

Another major change for the Advising Team was assuming some of the duties of the Health Career Resource Office.  Due to budget cuts, pre-health advisers were reduced from two to one part-time position.  The Career Center was contacted by Natural Sciences and asked if some duties could be transferred to the Career Center.  The Advising Team agreed to take on the health science letter service.  In addition, the advising manager agreed to critique personal statements and conduct mock interviews for health career applicants.  This has added a substantial workload to the Advising Team.

Regular (standard) workshops on applying to graduate school, interviewing, the job search process and resume development were held throughout the academic year for both undergraduate and graduate students.  Workshops on job search, application process, resume and interviewing were held specifically for graduate students.  These workshops were evaluated on a scale of 1-5 with 5 being excellent.  Overall, student rating of the regular workshops was 4.75. 

In addition, the advisers worked with departments, colleges and student organizations to sponsor special workshops. Workshops were conducted for STARS, EOP, Psychological and Counseling Services, the Village, the Ethnic Resource Centers, GLBTI and Gamma Phi Beta.  Ten workshops were held for departments, six for colleges, and eleven special workshops for the general student population.  During the summer advisers conducted five Choosing a Major workshops for undecided freshmen during Summer Orientation, and one workshop for COSMOS. There were 11 workshops/events planned for graduate students.  Some special graduate workshops included Dissertation Writing, the Academic Job Search and Grant Writing.  Four job search workshops were held for education credential students. Eight class workshops were planned and conducted by advisers at faculty request.  These included four workshops for the Master’s degree program in Education, one for Engineering, two for Environmental Studies, one for Earth Sciences, and four for the Professions Training Program course. In total, 110 standard or special workshops were offered in 2004-05. 

Overall attendance at regular and special workshops was down by 13.6% from the previous year.  This was mainly due to a decrease in summer orientation attendance (down 28%) and graduate student workshops (down 54%).

The number of clients served in advising sessions this year was slightly higher than the number seen last year (Attachment A).

The Advising Team sponsored free practice GRE, LSAT, GMAT, and MCAT exams with Kaplan and Princeton Review.  These were well attended and offered students the opportunity to test their skills on these admission exams.

The Advising Team also was active in college, university-wide and community events.   In addition to tabling at such events as the Summer Orientation and Fall Resource Fairs, the Advising Team assisted with job/internships fairs, the graduate school fair and the Multicultural Career Conference.  The advising manager presented two workshops on applying to graduate school for ADEPT.  The Social Sciences/Engineering adviser served a second year on the Staff Advisory Board.

Outreach to on-campus and off-campus individuals was almost identical to the numbers of the previous year with similar outreach activities completed.

Team members enhanced and expanded their knowledge and skills by active membership in professional organizations including the Western Association of Colleges and Employers (WACE), the National Association of Colleges and Employers (NACE), California Association for Employment in Education (CAEE), Network, Pacific Coast Association of Pre Law Advisers) (PCAPLA), and the Liberal Arts Connection (a northern California consortium of career advisers).  Two advisers attended the International Career Development Conference, several members of the team attended on-campus training and development classes, one member attended a Careers in Art Conference, three members attended an assessment training workshop, and one member attended the Pre-law Advisers fall conference.  The graduate adviser attended the NCDC and WACE conferences.   The Advising Team hosted the fall Liberal Arts Connection meeting.  Approximately 40 career advisers from Northern California attended the event.

A survey was conducted in winter quarter to assess the effectiveness of drop-in advising sessions and advising services.  In addition to monitoring the quality of advising services, demographic information was collected.  The results of the survey are detailed in Attachment C.

A few statistics from the survey should be highlighted.  Approximately 36% of the individuals seen during drop-in advising were seniors.  About 36% of the respondents indicated their ethnicity as one of the following:  African American, Asian, Mixed Heritage, Filipino, and Latino/Chicano.  These percentages of seniors is comparable to 2003-04, however, the number of students of color is down by 6%.  The major reasons for student visits were for resume review, followed by assistance with the job search, applying to graduate school and general career advice.

The overall rating of advising services (on a scale of 1-5, with 5 being excellent) was 4.7 with 77% of the respondents checking 5.

For a second year the advising team took on the supervision of a graduate counseling intern from Santa Clara University Master’s degree in Counseling program during the winter quarter.  The intern participated in advising sessions, workshops, and assisted with administrative tasks along with creating new informational handouts.   The advising team also sponsored a field studies psychology major.  The student worked with the team the whole year in preparation for graduate study in career advising.


ADVISING TEAM SUMMARY 2004-05

Number contacts/participants                   Appendix A

Advising Sessions

2003-04

2004-05

Summer

429

516

Fall

1056

1002

Winter

948

981

Spring

827

901

     

TOTAL ADVISING SESSIONS

3260

3400

     
     

Standard Workshops

2003-04

2004-05

Summer

0

0

Fall

76

82

Winter

81

94

Spring

130

81

     

Total Standard Workshops

287

257

     
     

Special Workshops

2003-04

2004-05

Summer

627

453

Fall

192

366

Winter

316

314

Spring

314

276

     

Total Special Workshops

1449

1409

     

Standard Grad Workshops

2003-04

2004-05

Fall

14

6

Winter

Spring

0

11

0

3

Total Standard Grad Workshops

25

9

     

Special Grad Workshops

2003-04

2004-05

Fall

56

30

Winter

Spring

179

140

118

23

Total Special Grad Workshops

375

171


Outreach

2002-03

2003-04

Summer

Fall

          61

549

383

                        222

Winter                                              

Spring

             35

               16

58

                    0

TOTAL OUTREACH

                    661

663


Advising Sessions 2004-05                        Appendix B

Summer 2004

         
           
 

Drop-in

Office Appt.

Phone

Email

Total

           

Current Student

97

103

22

36

258

UCSC Alumni

56

31

40

69

196

Graduate Student

 

20

9

8

37

Community Member

2

9

2

12

25

           

Summer Total

155

163

73

125

516

           
           

Fall 2004

         
           

Current Student

379

236

37

98

750

UCSC Alumni

25

29

61

67

182

Graduate Student

33

11

5

4

53

Community Member

4

5

 

8

17

           

Fall Total

408

270

98

173

1002

           
           

Winter 2005

         
           

Current Student

418

274

32

94

818

UCSC Alumni

20

27

30

33

110

Graduate Student

11

34

16

2

47

Community Member

2

2

1

1

6

           

Winter Total

440

303

63

128

981

           

Spring 2005

         
           

Current Student

321

275

32

113

741

UCSC Alumni

13

17

35

31

96

Graduate Student

3

26

10

12

51

Community Member

4

3

5

1

13

           

Spring Total

338

295

72

145

901

           

2004-2005 Total

1341

1031

306

571

3400


Advising Survey—Winter 2005          280 Responses          Appendix C

College

Number

Percent

Stevenson

Cowell

Eight

Merrill

Porter

Oakes

Kresge

Crown

Nine

Ten

Grad

Alumni

No answer

25

23

37

27

11

24

20

34

25

19

21

12

  2

  8.9

  8.2

13.2

  9.7

  3.9

  8.6

  7.1

12.2

  8.9

  6.8

  7.5

  4.3

    .7

             

Undergraduate Major

Number

Undergraduate Major

Number

Art

American Studies

Anthropology

Art History

BMB

Biochemistry

Bioinformatics

Biology

Bus. Man. Economics

Chemistry

Community Studies

Computer Engineering

Computer Science

Earth Sciences

Ecology & Evolution

Economics

Electrical Engineering

Environmental Studies

Film & Digital Media

Global Economics

Health Sciences

History

ISM

Language Studies

Legal Studies

Literature

Linguistics

Marine Biology

Mathematics

MCD Biology

6

4

6

1

2

1

2

9

49

2

2

2

4

1

1

5

2

2

7

2

2

7

2

5

2

11

3

2

2

11

Neuroscience & Behavior

Philosophy

Plant Science

Politics

Psychology

Sociology

Theater Art

Women’s Studies

Undeclared

Biology/Economics

Biology/Environ. Studies

Biology/Psycholgy

BME/Theater Art

Earth Science/Environ. Studies

Economics/Philosophy

Environ. Studies/Economics

Environ. Studies/Politics

Literature/Philosophy

Philosophy/Anthropology

Philosophy/Psychology

Politics/LALS

Politics/Legal Studies

Politics/Literature

Psychology/History

Psychology/Literature

Sociology/Community Studies

Sociology/Language Studies

Sociology/Legal Studies

1

3

1

6

29

20

1

7

10

1

3

1

1

1

1

1

1

2

1

1

1

1

1

1

1

1

1

1