CAREER CENTER

 

 

MISSION STATEMENT

 

GOALS

 

PROGRAM HIGHLIGHTS

 

&

 

STATISTICS

 

 

 

 

 

ANNUAL REPORT

 

2003-2004

 

 

 

Barbara Bedford, Executive  Director &

Career Center staff        

November 2004

CONTENTS

 

PART 1:

 

DIRECTOR'S INTRODUCTION

 

ORGANIZATIONAL CHART

 

PROGRAM DESCRIPTIONS

 

MISSION STATEMENT

 

UNIT GOALS

 

 

PART 2:

 

PROGRAM CONSTITUENCY

 

HIGHLIGHTS

 

 

PART 3:

 

STUDENT PARTICIPATION IN PROGRAM MANAGEMENT

 

 

PART 4:

PROGRAM EVALUATION

 

 

 

PART 1:

 

DIRECTOR'S INTRODUCTION

 

ORGANIZATIONAL CHART

 

PROGRAM DESCRIPTIONS

 

UNIT MISSION

 

&

 

GOALS

 

DIRECTOR'S INTRODUCTION

 

The primary mission of the Career Center is to assist registered UCSC students through all phases of their career development, which includes Career Advising, quality work experiences, special internships and part-time employment. To accomplish this goal, the Career Center staff works diligently to promote a greater awareness within the institution of the world of work and the need for and nature of career development over a life span.  Additionally, the Council for the Advancement of Standards in Higher Education indicates; career services must promote learning and development in students by encouraging meaningful career development outcomes such as: realistic self- appraisal, appropriate career choices, enhanced self-esteem, critical thinking, ability to communicate effectively, leadership development, ability to work independently and collaboratively, social responsibility, appreciation of cultural diversity, and achievement of personal goals, to name a few standards.

 

The Career Center actively promotes these standards by effectively implementing a variety of services and programs to meet the present and on-going career development needs of our overall clientele, which also includes: employers both for profit and non profit, faculty, staff, and the outside local, national and worldwide community. These services and programs include:

 

¨       Career Advising

¨       Quality/Practical Internship Opportunities

¨       Part-Time Employment both on and off-campus, Federal Work-Study Program, Student Corps Temporary Service

¨       Corporate and Business Relations

¨       Payroll Personnel Services

¨       Information/Resources on Careers and Further Education

¨       Opportunities for Career Exploration through Experiential Learning

¨       Job Search Services

¨       Services to Employers

¨       Consultation and Outcomes Assessment

¨       Career Development Workshops

¨       State-of-the-Art Technology

¨       Student Appreciation Program

 

Other essential student-centered services include individual, drop-in career advising services, a variety of career fairs & special events, consistently updated library materials, and career development workshops which offer a variety of education/instruction.  In addition, a computer lab and state-of-the-art internet database computer services of the highest quality are available for students such as the on-line part-time jobs and internship Student Employee Request (ER) System (Community Jobs Direct and Internships data base are located inside of this system), and the alumni Career Advice Network (CAN) data base.

 

UCSC students who seek a professional career must, upon graduation, enter the professional world of work, well educated, refined with comprehensive career advice, and quality/practical work experience.  For example, an internship, while attending UCSC, related to his or her career goals would be ideal.  Thus, the student would be more prepared to meet the challenges of today's highly competitive job market. Students must be equipped to stand out amongst the increasing number of job seekers.  The Career Center can play a critical role in helping students to develop the proper skills and tools necessary to meet these challenges. The aforementioned services and programs have been implemented to support our efforts to prepare students for the world of work.   These services and programs are continually reviewed and enhanced for the purpose of sufficiently preparing UCSC students for future careers.

 

Another component of the Career Center's mission is to maintain a highly visible, state-of-the-art, student-centered, one stop career services operation.  In order to accomplish this specific mission, the nexus between UCSC students, the faculty and the Career Center Academic Advisory Board, is continually nurtured, as well as there are significant outreach efforts to employers, now, and in the future.  To reach the level of performance that will attract visits from corporate America and the world, the Career Center continues to find ways to roll out the red carpet for all employers that visit UCSC. Therefore, the Career Center staff works effectively to attract all potential clientele to our one stop operation and to maintain a reputable, welcoming environment that ultimately provides recruiters with the opportunity to interact with qualified and highly educated students. 

 

The Bay Tree Conference Center, located next to the Career Center, continues to be one location that provides an aesthetically pleasing, professional environment for student interaction with employers who visit the campus for the purpose of offering workshops, conferences, and job interviews.  In the future, the Career Center would like to have the capability to provide students with the opportunity to interview with major businesses not only in Santa Cruz and the Bay area, but also outside the US, via an electronic interview process using videoconferencing technology near by.

 

The goal is to keep pace with the forever changing technology here at the Santa Cruz campus and the world.  On one hand, the demand for Career Center services, due to growth in student population, has been rewarding, on the other hand, extremely challenging.  The Career Center staff will endeavor to accomplish its current mission, barring any unforeseen occurrence that may mandate a change such as budgetary limitations.  For example, some significant Career Center changes in 2003-04 include the reorganization of specific Career Center programs and budget cuts.  With these changes, the goal is to maintain quality services to the best of our ability for our student, staff and community clientele. The Career Center staff looks forward to a continued long-term partnership with the leadership of the Division, campus administration, and our student/employer clientele.

 

 

 

Barbara Bedford,

Career Center, Executive Director


 

 



PROGRAM DESCRIPTIONS

 

 Administration & Executive Director

¨       Business Operation

¨       Technology Enhancements and Maintenance

¨       Research and Assessments

¨       Outreach/Publicity

¨       Developing and Maintaining Partnerships

¨       Student Employment Compensation

¨       Development of New Programs

¨       Professional/Staff Development

¨       Student Regent Recruitment

Bay Tree Conference Center

·         Conference Facility Oversight

·         Oversight of 3rd floor Bay Tree Building 

 

 Career Advising

·         Drop-In and Individual Advising Services/Graduate student advising/services

·         Workshops (standard, special focus, departmental, college)

·         Service Orientations

·         Career Resource Library/Computer Lab

·         Graduate Reference Letter Service

·         Educational Placement Services

·         Career Advice Network

 

Internships Programs and Services

·         Chancellor's Undergraduate Internship Program (CUIP)

·         Professions Training Program (PTP)

·         Kauffman Entrepreneur Program (PTP-EG)

·         PTP/COSMOS

·         University of California Center, Sacramento (UCCS)

 

Corporate & Business Relations

·         Career Job Fairs/High Tech, Non Profit, Last Chance

·         Local Jobs Development

·         Regional Jobs Development

·         Multicultural Career Conference

·         Graduate School Information, Graduate Fair

·         MonsterTRAK

·         Reception

·         Partners for Progress

·         Student Employee Recognition program (SERAP)

 

On Campus Employment

·         PPS Training and Support (courses and on-line)

·         Work-Study Programs and Services (on and off-campus)

·         Non Work-Study Employment Coordination (on-campus)

·         Electronic Employee Request & Student Job Listing Service

·         Web base Policies and Procedures Manual

 

Student Corps

·         On Campus Temporary Student Staffing Service


MISSION STATEMENT

 

The Career Center's mission is to provide comprehensive quality programs and resources preparing a diverse student/alumni community to successfully meet today and tomorrow's challenges by: offering financial support through practical and career related work experience; providing individual career advising, graduate student services, workshops, resource materials and special events to assist students with life planning; developing employment opportunities and fostering partnerships with on and off campus communities; enhancing services through innovative technology, program development and continuous updating of resources through research and analysis.

UNIT GOALS

Goal

Develop strategies to increase faculty interaction:

One goal is to enhance the Career Center's partnerships with faculty. To meet this goal, the Career Center continues to meet quarterly with the Career Center Academic Advisory Board that consists of eight faculty members and Career Center staff. Student members have also been recruited to join the board.

 

The Career Center Academic Advisory Board is charged with the responsibility of collaborating and recommending effective methods in which to provide meaningful career exposure, internship opportunities, mentoring programs, Career Center interaction in the classroom, and aggressive outreach efforts to establish future long term partnerships with UCSC faculty. 

 

The Career Center has established a strong partnership with the Economics Department Lecturer and Faculty Member Bob Shepherd who also is the Chair of the Career Center Academic Advisory Board.  Consequently, this faculty partnership has resulted in a "Meet the Firms" career event where UCSC students had an opportunity to meet with the top accounting firms in the US. Out of this event, some student career placements followed upon graduation.

 

To continue this type of partnership with faculty on campus, the Career Center Academic Advisory Board proposed that the Career Center develop a similar partnership with the School of Engineering and Dean Kang.  The Career Center and Engineering Dept. collaborated in an effort to better serve both employers and students.  In Fall 2003, the Engineering pilot program was launched.  Consequently and after much strategic planning on how to enhance our outreach methods to students and employers in the Engineering field, the Internship team and the Career Center Programmer Analyst aggressively developed a computerized engineering interface with our existing career and internship opportunities database.  The purpose of the interface is to target potential career opportunities in the area of Engineering and Information Science.  This resulted in the Career Center posting more Engineering internships for students.  A strong partnership with Dean Kang and the School of Engineering has been established. 

 

Goal:

More effective feedback:

In an effort to receive comprehensive and effective feedback from our student clientele, the Career Center continues to seek out students to offer advice via surveys and innovative evaluation processes. Our goal is to include students in the overall management/program services feedback process via committees, surveys and other unit evaluation tools.

 

In addition to seeking students' advice via surveys and evaluations, the Executive Career Center Director now has a sign posted in the lobby indicating open door/drop in hours on Thursdays for a couple of hours in the afternoon.  The goal is to provide an opportunity to meet with the Executive Career Center Director to offer comments, suggestions, and feedback regarding the Career Center.  Another ongoing goal is to further advance our relationship with the Alumni Office for the purpose of establishing a better measurement of success by collecting data related to career employment trends 5 to 10 years after graduation of UCSC students.

 

Goal:

To stay in alignment with Student Affairs strategic goals:

The Career Center aligns with the majority of the divisional goals; student-centered ways of doing business, graduate student services, student and staff wellness, quality customer service, diversity, leadership, state-of-the-art technology, student retention, maximizing student financial support, and overall enriching student life before and after graduation by integrating academic and practical life/work skills.

 

One way the Career Center aligns with the divisional goals, such as leadership, can be seen in the Student Regent Recruitment program, which recruits student leaders who would, if granted the opportunity to be Student Regent, have the responsibility to establish policy in areas such as personnel, campus development, student fees, admissions and financial aid. 

Another way is the Advising team's sponsorship of free practice exams, which offer students the opportunity to test their skills on specific admissions exams, enriching their life for after graduation. 

 

Also, in an effort to meet the demand of the increased population of UCSC graduate students, expanded graduate services continue to be provided by the Career Center Graduate Student Adviser. 

 

 Goal:

To effectively distribute existing resources in support of unit budgetary operation:

Due to the reorganization of staffing & budget cuts in 2003-04, our continued goal is to effectively distribute existing resources in support of the Career Center's budgetary operation.  One way that the Career Center has accomplished this goal was by reorganizing the teams so that the separate functions between two different teams were now organized by similar job functions.

 

For example, major events coordination, in previous years, was under the umbrella of various Career Center teams. To better facilitate the Career Center events coordination programs, all major events such as the Multi Cultural Conference, SERAP, and Graduate & Professional School and all Job & Internship Fairs are now under the responsibility of the Corporate and Business Relations team's Event's Coordinator. Additionally, all the Letter Services are now the responsibility of the Advising team's Letter Service and Resource Center Coordinator.  In prior years, the Letter Service duties and responsibilities were segmented between two teams.

 

The Career Center also experienced a major budget cut that created a situation in which we had to cut our permanent staffing FTE from 19.36 to 16.67 total FTE (which took effect in year 2004-05). We had to lay off one employee, reduce several staff FTE's, and become resourceful with funding for the remaining staff. This particular change has been a challenge for those teams directly impacted; The Administrative team has one reduced time Assistant to the Director. The Advising team has one reduced time Advisor and Letter Service & Resource Center Coordinator.  The Student Corps team no longer has a permanent FTE, but only temporary one-time funds for student employee or temporary assistants.  The Corporate & Business Relations team has one reduced time Events Coordinator. As we move forward, with scarce funds, resources will be distributed on a priority need-by-need basis for each of the Career Center's seven programs: Administrative, Advising, Bay Tree Conference Center, Student Corps, On-Campus Employment, Corporate & Business Relations, and Internships. Consequently, our continued goal is to provide quality customer service by retaining staff.

 

Goal:

To increase partnerships.

There are many opportunities to partner with staff and faculty to enhance the current services and programs provided by the Career Center.  For example, the Career Center continues to seek increased partnership with UCSC faculty, including provosts and deans.  The Career Center also seeks partnership with staff from the Alumni office, COSMOS program, Student Development & Community Services, Colleges, campus-wide technology staff, etc.  

 

Another way to outreach for UCSC students to find their careers upon graduation is through partnering with off-site businesses, corporate and non-profit organizations in the community, Bay area and nationwide, as seen in the new Community Jobs Direct system, allowing off-campus employers to post jobs for UCSC students.  Via the Career Advice Network (CAN), we partner with UCSC graduates and alumni to provide networking opportunities.

 

Goal:

To enhance strategies to increase diversity efforts:

We continue to put on special events such as the Multicultural Career Conference (Alumni of Color and students of color have an opportunity to interact annually) for the diverse representation of UCSC students.  The Advising & Internships teams continue to work closely with the Ethnic Resource Centers. The Chancellor's Undergraduate Internship Program (CUIP) consistently attracts a diverse student population.  Recruitment of CUIP positions that attract a diverse population of students will continue to be a strategic plan for meeting the increasing need.  The Professions Training Program (PTP) serves a diverse population. Three components ensure a diverse population: 1) Students with work study financial aid allocations are served by the Professions Training Program in the social sector, 2) Relationships with on-campus programs which target underrepresented populations are cultivated, 3) Positions which attract a diverse population of students are actively recruited.  These strategies in the PTP program will continue.  Outreach efforts to promote diversity include the campus COSMOS outreach program.  This program offered opportunities for selected low-income students participating in the COSMOS program to participate in complementary stipend science internships in the local community. 

 

Also, advisers were asked to present at various campus events including an overview of career advising services for ADEPT, a resume workshop for the Women at Work Retreat, as well as the Graduate Student Adviser negotiated with UC Extension to secure six scholarships for women students and staff to attend the Executive Women’s Institute which brings high potential women together for advanced training.

 

 Goal:

To enhance methods in which to measure unit achievements:

The Career Center will continue to track progress with the statistical reports that are produced each year, (see statistics and evaluations included in this report). Methods of measurements include: tracking statistics, distributing surveys and evaluations, and analysis of that data.  For example, the Career Center tracks the number of Career Center web site hits on an on-going basis.  Another way data is collected is upon viewing electronic job listings, students are requested to complete a survey.  The Special Internships program continues to use a California Matrix Model to track student progress towards the goal of meaningful professional employment.  The Advising team surveys students and all Career Center advising workshops are evaluated.  A survey was conducted in winter quarter to assess the effectiveness of drop-in advising sessions and advising services.  In addition to monitoring the quality of advising services, demographic information was collected.  Also, the Employer Relations team compiles extensive data related to the job market via benchmarking and comprehensive surveys. The Payroll Personnel System (PPS) team compiles significant annual on-campus data via surveys and campus Development Support Services (DSS). The Student Corps program measures the number of jobs and placements per pool of student workers and distributes an evaluation quarterly to both students and campus employers.  The goal is to annually survey the campus community regarding use of the Student ER System.  Other measurements include comparisons between other UC Career Center's annual increases in activities or statistical data, and incremental increases or decreases in benchmarking practices and standard measurements. Outcomes for some of these measurements are explained in the upcoming sections of this report.

 

Goal:

To continue to utilize technology in a highly proficient manner:

The Career Center has made an investment in the future by using the latest technology when the Student Employee Request (ER) system was implemented.  By using the current database standards, we can interface with other developing systems, particularly the AIS system to exchange data in real time.  With the Career Center's systems direct exchange data between AIS, PPS and Banner, there is more opportunity to develop reports which give a better picture of statistics and trends in student employment and system use.

 

The Career Center's ongoing mission is to bring student employment services and other information to students via a streamlined web interface.  Also, the goal is to upgrade on a three to five year cycle.  With the implementation of the AIS system, it is envisioned that students will log into a single portal, which would give them seamless access to all campus student services.  This will enhance the student's experience and allow easy navigation through a wide range of information systems.  The aspect of being able to make announcements of events and services targeted to groups of students would be of particular value.

 

Currently, one goal is to continue enhancing our working relationship with MonsterTRAK.com. They are utilized by more than 500,000 employers to feature their jobs on-line.  MonsterTRAK houses the largest database of full-time, part-time, and internship opportunities throughout the United States.  InterviewTRAK for College MonsterTRAK is essential to the success of our On- Campus Recruitment (OCR) program.

 

A major improvement for this year is the inclusion of CUIP and PTP listings in the Intern Connection on-line internship database.  This allows students to search the internships based upon location, career field and other criteria, and to view the internship details along side other internships.

 

Goal:

To increase collaboration with on-campus units:

The Career Center continues to collaborate with Financial Aid, Accounts Receivable, Accounts Payable, and the Student Life Business Center (SLBC) to allow the most efficient processing of payroll and business transactions possible.  In addition, continued collaboration with University Extension provides a "Non-Profit/Entrepreneurial" course for the Professions Training Program which is not available elsewhere.  The Advising team collaborates with the colleges and divisional departments regularly.  The Career Center Student ER System training is done in collaboration with supervisors and service centers.

 

Goal:

 To increase fund-raising efforts:

Seek funds from Office of the President in relation to the Cosmos Program and promote an ongoing Career Center/COSMOS partnership. The Cosmos program places high school students in internships related to science and math.  Kauffman grants continue to provide funds to promote a nonprofit off-campus PTP entrepreneurial internship program for UCSC students.  The "Partners For Progress" (PFP) program is a revenue generating program that enhances services to selected employers and increases their visibility on campus to optimize their recruiting efforts. Any PFP collected funds will be utilized to supplement the cost of nonprofit fairs, and other pertinent programs and services.  In addition, we will continue to apply for future grants and gifts from local businesses and others who partner with UCSC's Career Center. 

 

PART 2:

PROGRAM CONSTITUENCY

&

HIGHLIGHTS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Barbara Bedford, Executive Director

 

 

Career Center Team Program Managers:

Pete Norton, Programmer Analyst

Joan Walker, Advising Services Manager & Adviser

Cyndi Edinger, Senior Business, Administrative & Student Corps Manager

Judy McLaughlin, PPS Manager

Nannette O’Connor, Corporate & Business Relations Manager

Barbara Silverthorne, Internships Manager

 

 

 

BUSINESS AND ADMINISTRATION

 

The Career Center Business and Administrative team is comprised of four individuals: the Career Center Executive Director, the Assistant to the Executive Director & Non Work-study Coordinator, the Senior Business, Administrative & Student Corps Manager/Student Regent Recruitment Coordinator, and the Programmer Analyst/Computer Consultant. Three of these individuals assist the Career Center Executive Director in the facilitation of the operational needs of the overall Career Center, including administrative processes, budget, special programs, facilities and technical support.

 

Business & Administration

 

In the area of Business and Administration, the Career Center has achieved some new successes in implementing a programmatic budgeting structure to highlight the many activities that take place within all seven programs: Advising & Career Development, Bay Tree Conference Center, Student Corps, On-Campus Employment, Corporate & Business Relations, Internships, and the Director's Administrative program.  Please note: one of the seven programs includes the oversight of the Bay Tree Conference Center and 3rd Floor Building Maintenance.  The Career Center has assumed this budgetary responsibility since July 2001. 

 

Some of the new successes, in 2003-04, include the reorganization of staffing, in the face of budget cuts. For example, major events coordination, in previous years, was under the umbrella of various Career Center teams. To better facilitate the Career Center events coordination programs, all major events such as the Multi Cultural Conference, SERAP, and Graduate & Professional School and all Job & Internship Fairs are now under the responsibility of the Corporate and Business Relations team's Events’ Coordinator. Additionally, all the Letter Services are now the responsibility of the Advising team's Letter Service and Resource Center Coordinator.  In prior years, the Letter Service duties and responsibilities were segmented between two teams.

 

Technology

 

 

Web site "hits" are counts governed by a lot of variables, however, they can be used to show statistical trends. Career Center web pages are consistently ranked among the top ten of pages listed on the www2 web server. The following numbers were logged on the web server this year:

·         233,709 Jobs page

·         138,300 Career Center main page

·         16,870 Employer page

·         11,255 Staff page

 

New Web Applications:

 

ADVISING

 

The Career Center Advising Team is composed of four career advisers (three for undergraduates and one for graduate students) and the letter service/resource center coordinator.  Career advisers are responsible for general advising and outreach, creating and conducting workshops, and serve as liaison to departments and colleges. The resource center coordinator assists students with resource questions, orders books/newsletters, and maintains the library. In addition, as letter service coordinator, she coordinates the Graduate School Reference Letter Service (GRLS) and the Ph.D. Letter Service.  The Advising Services Manager/Natural Sciences Career Adviser supervises team members.

 

The internship coordinator position up until July of 2004 was a member of the Advising Team.  Effective this academic year, that position became a member of the new Internship Team.  Her drop-in advising duties (four hours per week) were assumed by the career advisers.

 

Regular (standard) workshops on applying to graduate school, interviewing, the job search process and resume development were held throughout the academic year for both undergraduate and graduate students.  Workshops on the job search, application process, resume and interviewing were held specifically for graduate students.  These workshops were evaluated on a scale of 1-5 with 5 being excellent.  Overall, student rating of the regular workshops was 4.72. 

 

In addition, the advisers worked with departments, colleges and student organizations to sponsor special workshops. Workshops were conducted for STARS, EOP, Psychological Counseling Services, and the UCSC Inn.  Fifteen workshops were held for departments, two for colleges, and eleven special workshops for the general student population.  During the summer, advisers conducted five Choosing a Major workshops for undeclared freshman during Summer Orientation, and one workshop for COSMOS. There were 23 workshops/events planned for graduate students.  Some special graduate workshops included Dissertation Writing, Work/Life Balance, Academic Job Search, Ph.D. Blues, and Grant Writing.  Nine class workshops were planned and conducted by advisers at faculty request.  These included three workshops for the Master’s degree program in Education, one for Engineering, one for Environmental Studies, one for Biology, and four for the Professions Training Program course. In total, 115 standard or special workshops were offered in 2003-04. 

 

The Graduate Student Adviser negotiated with UC Extension to secure six scholarships for women students and staff to attend the Executive Women’s Institute which brings high potential women together for advanced training.  Two graduate women participated in 2003; two staff participated in 2004.  In addition, the Graduate Student Adviser re-negotiated with the Mercury News to acquire access to the “Career Builder” section for posting on the Career Center’s web site.

 

The number of clients served in advising sessions this year was almost identical to the number seen last year (Attachment A).

 

In addition to drop-in advising at the Career Center, remote drop-in advising was held fall quarter at Baskin Engineering one afternoon per week to meet the needs of computer science and engineering students.  This was discontinued after fall quarter due to lack of students and increased demands for advising at the Career Center since the Internship Coordinator no longer assisted with drop-in advising.  An informational bulletin board is maintained at Baskin to build greater awareness of Career Center services.

 

Overall attendance at regular and special workshops was down by 3.8% from the previous year.  This was mainly due to a decrease in the number of workshops held during summer orientations since fewer were provided for summer science programs (six were held in summer of 2003 versus fourteen in summer of 2002).

 

The successful “Meet the School Districts” was continued again this year.  Representatives from seven school districts came to meet with candidates from the MA in Education program to discuss their districts and possible job openings.  About 62 MA students attended the event.

 

The Advising Team sponsored free practice GRE, LSAT, GMAT, and MCAT exams with Kaplan and Princeton Review.  These were well attended and offered students the opportunity to test their skills on these admission exams.

 

The Advising Team also was active in college, university-wide and community events.   In addition to tabling at such events as the Summer Orientation and Fall Resource Fairs, the Advising Team assisted with job/internships fairs, the graduate school fair and the Multicultural Career Conference.  Open houses were held for academic preceptors and departmental advisers in early September.  Advisers were asked to present at various campus events including an overview of career advising services for ADEPT, a resume workshop for the Women at Work Retreat, and a Demystifying the Graduate School Application Process for the spring Advising Forum.

 

The Advising Services Manager participated on the WASC reaffirmation of accreditation review process.  In addition to talking with the WASC review committee, the Advising Manager assisted with the review of internships and research opportunities for undergraduate students.

 

Outreach to on-campus and off-campus individuals was almost identical to the numbers of the previous year with similar outreach activities completed.

 

Team members enhanced and expanded their knowledge and skills by active membership in professional organizations including the Western Association of Colleges and Employers (WACE), the National Association of Colleges and Employers (NACE), California Association for Employment in Education (CAEE), Network, Pacific Coast Association of Pre Law Advisers) (PCAPLA), and the Liberal Arts Connection (a northern California consortium of career advisers).  All advisers attended the International Career Development Conference in Oakland; several members of the team attended on-campus training and development classes; one member attended a Careers in Art Conference, and one member attended the AAAS conference.  The graduate adviser attended an assessment training course.  The letter service/resource coordinator attended a number of self-tutored computer courses.

 

A survey was conducted in winter quarter to assess the effectiveness of drop-in advising sessions and advising services.  In addition to monitoring the quality of advising services, demographic information was collected.  The results of the survey are detailed in Attachment C.

 

A few statistics should be highlighted.  Approximately 38% of the individuals seen during drop-in advising were seniors.  About 42% of the respondents indicated their ethnicity as one of the following:  African American, Asian, Mixed Heritage, Filipino, and Latino/Chicano.  These percentages are up from 2002-03 where seniors composed 33% of the advising sessions and 33% of students indicated the ethnicities listed above.  The major reason for student visits was for resume review followed by assistance with the job/internship search and general career advice.

 

The overall rating of advising services (on a scale of 1-5, with 5 being excellent) was 4.7 with 83% of the respondents checking 5.

 

For a second year the advising team took on the supervision of a graduate counseling intern from Santa Clara University Master’s degree in Counseling program during the winter quarter.  The intern participated in advising sessions, workshops, and assisted with administrative tasks along with creating new informational handouts. 


ADVISING TEAM SUMMARY  2003-04

Number contacts/participants

Appendix A

 

Advising Sessions